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Frequently Asked Questions
Please read our FAQ before sending us a message.
As a full service showroom, we carry over 100 name brands plus the Copper Canyon lights we make ourselves. Over 99% of the lights sold by other companies are now made in China and entire industries are disappearing from the country. By designing, manufacturing and selling our lighting directly instead of through stores, we can offer far more selection, custom options and features than any import, and still compete with the low prices from China.
UL and most state codes require a 3 3/4 inch round or square electrical box to be installed in the wall or ceiling when the house it built. Our lights include all the hardware to attach and cover that box in as easy a way as possible. We can also accommodate non-standard mounting situations such as wires coming out of the wall or swag hooks. Please call for details.
We can offer limited discounts on large orders of $3000 or more based on the products. Providing the free shipping and keeping our prices low already limits our discount options. If we marked our products up several times like many stores, we could give big discounts, but we do not believe in that “game”. Please call for specific information.
We use the best quality paint and materials possible. Most of our outdoor wall lights are made from stainless steel and will never rust. We use automotive grade etching primers and premium acrylic house paints for long lasting color. Everything will fade eventually based on the amount of sun and weathering they receive, but our lights should give many years of beauty and service with no problems. We offer a full 1 year warranty on the entire light and will replace it for free including shipping if there are any problems at all.
We take Visa, Mastercard, Discover and American Express credit cards. Orders are normally charged at the time of sale to ensure the card is valid and reduce the potential of fraud.